Here are our reasons…

There are a lot of web hosting companies all competing for your business. Few of these hosting companies "make it", however. They will start with poor planning, little thought and will lack business expertise and ultimately will go out of business in a matter of months. Why are we mentioning that here? Because we feel it damages the industry as a whole. You may ask how we're different so we wrote a few paragraphs on our philosophies below....

1. Honesty – We're not perfect

Ambion is run by humans and we can make mistakes. We have in the past and we will do so in the future. However, we are always quick to acknowledge where we have made a mistake and will always go the extra mile to correct any mistakes that we have made. Competitors will try and hide mistakes they have made, we do not. What separates us from the rest is how we address such hiccups and our openness in doing so.

2. Price – Affordability for all

We are constantly pushing the boundaries in terms of what we can offer that fit within our business model and we are very pleased in what we are able to offer clients. We're constantly reviewing our packages against our competitors.

3. Customer Satisfaction – Second best is not good enough for us

Web hosting is a service business. They key to success in a service business is providing a good service. This is something we take very close to heart and consequently, we strive to (and succeed in doing) receiving extremely high levels of customer satisfaction. We'd like you to take a look at our testimonials page for an example of this. Every few months, we update the reviews page so that you get an accurate perspective of what our customers are saying about us and these testimonials are not altered in any way. The majority of our business comes from word-of-mouth recommendations – undoubtedly the best testimonial you can get.

4. Reliability – Say goodbye to downtime

Our reliability pledge ties in closely with our views on customer satisfaction. A customer isn't going to be satisfied if they receive great customer support, loads of hosting features, budget pricing but constant unreliability. We therefore place great emphasis on excellent reliability; we use only the latest, fastest hardware for both our servers and network equipment. Hours each day are spent combing through our servers ensuring they are performing to an optimum. A monitoring system is running on the server that alerts the technicians by SMS, email and Instant Messaging in the event of any problem. The result? Uptime figures most people only dream of at this price point. We regularly acheive 100% uptime in any given month for each of our servers, and even when we fall short of this mark, we're still looking at 99.9%.